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Privacy

Plain-English privacy
for HOA data.

SyncHOA handles homeowner records, board operations, documents, and payment context. This page explains how we think about data collection, access, and ownership.

Community data belongs to the community

Your homeowner roster, records, documents, and operational history are treated as your community data.

Access is role-based

Board members, residents, and admins have different views based on their relationship to the community.

Support access is limited

Operational access is used for support, reliability, and troubleshooting, not for selling community data.

We collect what the product needs to operate.

SyncHOA stores account details, community details, homeowner records, dues records, violations, maintenance requests, documents, messages, and audit activity so the platform can function.

Account and contact information
Community and homeowner records
Operational history and audit events

Data is used to run the service and support your community.

We use product data to provide the app, authenticate users, send relevant notifications, generate reports, support customers, and maintain platform security.

Authentication and access control
Notifications and reports
Support, security, and reliability

Exportability is part of the trust model.

Communities should not feel trapped. SyncHOA includes exports for major records so boards can retain copies and move operational data when needed.

CSV exports for core records
PDF reports for board packets
Document access controlled by role

Ready to see SyncHOA in context?

Start a free trial or ask for a walkthrough tailored to your board, community size, and current process.