SyncHOADocs
Board Portal

Documents

Upload board files, control resident visibility, manage review dates, restore deleted files, and generate signed downloads.


Overview

The Documents module is the community file vault. Board users can upload documents, categorize them, decide whether residents can see them, and manage review/expiration metadata.

Secretary-level access is required for uploads and deletion. Residents only see documents marked public.


Document List

The list page shows:

  • Document name
  • Category
  • Public/private visibility
  • File size and file type
  • Review or expiration metadata when available
  • Download/open actions
  • Delete/restore controls
  • Deleted document view

The page counts current files or deleted files depending on the view.


Uploading Documents

Document upload captures:

  • File
  • Display name
  • Category
  • Public visibility
  • Expiration date
  • Review date
  • Document owner
  • Renewal notes

Uploaded files are stored in the community's document storage area and referenced by storage key, not public URL.


Public vs Board-Only

Visibility Who can access
Public Board and residents
Board-only Board portal only

Toggle visibility when a document should be shared or removed from the resident portal. Visibility changes are logged.


Download Links

Board and resident downloads use signed URLs:

  • Board download links last 1 hour.
  • Resident document links are only generated for public documents.
  • The storage key must belong to the same community.

This prevents direct public access to private storage paths.


Review and Expiration Dates

Documents can include review and expiration dates. Expiring documents feed dashboard attention items when they are within 30 days of expiration.

Use these fields for:

  • Insurance policies
  • Vendor certificates
  • Annual forms
  • Contracts
  • Governing document review cycles

Delete, Restore, and Permanent Delete

Documents are soft-deleted first. Deleted files can be restored from the deleted view.

Permanent deletion is available only after soft delete. Permanent deletion removes the stored upload and deletes the database row.

Use permanent deletion only when the file truly should not remain in records.


Resident Impact

A document appears in the resident portal only when:

  • It is public.
  • It is not deleted.
  • It belongs to the resident's community.

Residents can search, filter, view, and download public documents.

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